Close Frequently Asked Questions
Welcome to the Ray Chrysler Dodge Jeep Ram FAQ page. We’ve compiled answers to the most common questions our customers ask about our inventory, financing, and service. If you don’t see your question listed here, feel free to reach out to our friendly team — we’re happy to help make your experience simple and transparent.
As an authorized Chrysler, Dodge, Jeep, and Ram dealership, we carry the full lineup of new vehicles, including popular models like the Jeep Wrangler and Grand Cherokee, Ram 1500 and 2500 trucks, Dodge Durango, and Chrysler Pacifica. We also feature the Wagoneer and Grand Wagoneer lineup for those seeking luxury and capability.
Yes, we offer a wide variety of high-quality used vehicles. In addition to our core brands, we carry makes like Chevrolet, Ford, Honda, and more. Our pre-owned selection includes cars, trucks, and SUVs to fit any lifestyle or budget.
A Certified Pre-Owned vehicle is a late-model, low-mileage Chrysler, Dodge, Jeep, or Ram that has passed a rigorous multi-point inspection. These vehicles come with factory-backed warranties, a detailed history report, and added benefits for extra confidence when you buy.
Our website lists all current new and used inventory, updated regularly to reflect what’s available. For the most accurate and up-to-date information, give our sales department a call at 847-443-9770.
Our finance team partners with both local and national lenders to provide flexible financing options tailored to your needs. Whether you’re purchasing or leasing, we’ll help you find competitive rates that fit your budget.
Yes. We understand that everyone’s financial situation is different, and we work with customers from all credit backgrounds. Whether you have bad credit, no credit, or are buying your first car, we’ll help you explore available options and work toward approval.
Absolutely. You can use our online “Value Your Trade” tool for a quick estimate, then bring your vehicle in for an on-site appraisal to receive a firm offer from our team.
Yes, you can begin the process from home by completing our secure online finance application. This saves time and helps our finance team find options for you before you visit the dealership.
Our Mopar® Service Center is fully equipped to handle all your maintenance and repair needs. We perform oil changes, tire rotations, brake service, battery installation, wheel alignments, and more — all completed by factory-trained technicians who know your vehicle best.
While we sometimes accept walk-ins, we highly recommend scheduling your appointment in advance to ensure timely service. You can book online or by calling 224-243-4628.
Yes, we use genuine Mopar® parts designed specifically for Chrysler, Dodge, Jeep, and Ram vehicles. These OEM parts ensure the perfect fit and help maintain your vehicle’s performance and warranty coverage.
We regularly post service and parts specials to help you save on essential maintenance like oil changes, tires, and brakes. Visit our Service Specials page to view our current offers.