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Ray Chrysler Dodge Jeep Ram Receives Customer First Award for Excellence

At Ray Chrysler Dodge Jeep Ram, we put our customers first. Need proof? Our Fox Lake, IL dealership recently earned the Customer First Award for Excellence, which recognizes dealerships for providing the highest level of sales and service experience.

This distinguished honor is testimony to our team's everyday dedication and commitment to our customers in Wauconda and Antioch, IL. We hope you visit Ray Chrysler Dodge Jeep Ram soon to see our customer-first approach in action!

About the Award and How Ray Chrysler Dodge Jeep Ram Prioritizes Customers

Now more than ever, McHenry, IL motorists have higher expectations of the car shopping and ownership experience. As a Customer First Award for Excellence recipient, it is our priority to not only meet, but also exceed those expectations.

To earn this coveted designation, selected dealerships must demonstrate the highest level of commitment, based around the program's five core pillars: People, Facility, Processes, Customer Performance Metrics, and Training Certification. Ray Chrysler Dodge Jeep Ram exemplifies these behaviors and methods on a daily basis. Here is what each entails:

  • Facility Certification - Facility provides a clean, comfortable environment for customers
  • Performance Measures - Dealership has achieved highest levels of customer-oriented sales and service goals
  • Training Certification -Employees have received the highest level of required FCA-certified training
  • Employee Surveys - Completed to promote the voice of employees and a customer-driven culture
  • Process Validation - Certified sales and service processes that support excellence in customer handling

We're proud that our hard work has paid off with this recognition. We're glad to be a trusted vehicle resource for all of our customers in the Fox Lake area and beyond.

Experience Ray's Customer-First Mentality by Shopping Our Fox Lake, IL Dealership

Our consistent focus at Ray Chrysler Dodge Jeep Ram is to provide a superior customer experience for Round Lake, IL car shoppers. We have a sales team eager to help you find the Chrysler, Dodge, Jeep or Ram model you want. Our finance experts can also tell you more about our current finance and lease offers. Stop by our dealership in Fox Lake, IL and witness how we prioritize our customers. We are only a 5-minute drive from Ingleside, IL!